nWednesday, when Derek leaves the office, here’s where he is on his
e‑mails:
•He has 40 e‑mails
to do and can expect 40 more on Thursday.
•The consultant and 42
other people have had to delay action for a day because he didn’t
respond.
•Jean and three other
people are feeling that Derek is either irresponsible or doesn’t care about
their needs or both.
•The others from Tuesday
to whom Derek hasn’t replied are going to feel equally neglected on Thursday because he didn’t
respond on Wednesday. They’re going to send e-mails,
adding to Derek’s in-box.
n
n
n