nThis
way of handling e‑mails causes other, subtler problems:
•Derek is feeling
pressure because he has e‑mails that are 48 hours old. Tomorrow, some will be 72 hours old.
•Derek has evaluated 57
e‑mails twice and five e‑mails three times. That has added to his time working on e‑mails and
frustration.
•His in-box looks fuller
every day, giving him a panicky feeling.
•In his haste to reduce
the number of e-mails in his in-box, he writes short, poorly written, unclear
e-mails. That results in a
ping-pong exchange of e-mails until the receiver understands the
content. He is adding to his own volume of
e-mail.
n
n
n