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Business
people have come to feel that they do
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not
have to respond to e‑mails quickly.
Each
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day,
they stop responding when they reach the
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e‑mails
that can be put into the “later” stack
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because
everyone has other pressing work to do.
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They
then allow the put-off e‑mails to age until
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they
reach the set point they and the corporate
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culture
have established: 24 hours, 72 hours, a
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week,
or even longer.
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In
other words, they respond when the e‑mail is
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at a
near-crisis stage.
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