Reasons for increase in the
volume of e‑mail
volume of e‑mail
Three reasons the volume
of e-mail has exploded have to do with the changing climate in
business:
1.E‑mail has become the primary
medium for business communication, so interactions formerly done by phone or in meetings are
now taking place in e-mail.
2.Business people are taking on more duties
in today’s complex workplace, so they must communicate more messages to accomplish
their daily tasks.
3.The duties often involve new, complex
technology that requires more communication to carry out tasks; business is simply more
complicated today. That requires even more
e‑mails.