Extraordinary days will be ordinary
Then, the extraordinary days when Derek has a
big
project to work on or receives 80 e‑mails will not be a burden. He may have to delay responses for a day or two, but
then he will catch up and maintain the two-hour set point.
In those cases, he will e‑mail people
within two hours as usual saying he’s not able to respond adequately, so it may
take him a day or two to get back to the sender.
