Scheduling time to respond
nEach business person
should also set times to respond to e-mail throughout the day. Most people should start the day
with other duties, then respond to the day’s e‑mails at perhaps 10
a.m. Since few e‑mails were left
over from late yesterday afternoon, that means the 10 a.m. response would take
care of the early morning’s e‑mails.
The
next response might be at 1 p.m. after lunch for an hour. That would take care of e‑mails
received between 10 a.m. and 1 p.m.
The last might be at
4 p.m., cleaning out all e‑mails from the day. Anything coming in after 4 p.m. may result in a polite reply explaining that the receiver will respond more fully in the morning.
4 p.m., cleaning out all e‑mails from the day. Anything coming in after 4 p.m. may result in a polite reply explaining that the receiver will respond more fully in the morning.
