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Three
reasons the volume of e-mail has exploded
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have to do with the changing climate in business:
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1. |
E‑mail
has become the primary medium for business
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communication,
so interactions formerly done by
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phone or in meetings are now taking place in e-mail.
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2. |
Business
people are taking on more duties in today’s
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complex workplace, so they must communicate more
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messages
to accomplish their daily tasks.
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3. |
The
duties often involve new, complex technology
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that requires more communication to carry out tasks;
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business
is simply more complicated today.
That
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requires
even more e‑mails.
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